Contact Us 

Do you have any questions, suggestions, or special requests for cookies, cakes, desserts, or Swiss Cake Toppers? Write to me here – I'll get back to you as soon as possible and help you bring your ideas to life.

Title

Write to us - we look forward to hearing from you!

Questions or want to order a quote? - We are just a click away

Thanks for contacting us. We'll get back to you as soon as possible.

Frequently Asked Questions

You'll find the answers right below in our FAQs.

Business address

Sugar Sweet Kitchen

CH-3110 Münsingen

Write us an email

WhatsApp / SMS

+41 79 626 46 67
8 AM - 8 PM / Mon - Sat

* Required input

Title

Our most popular products

Fondant cake topper

Printed Cookies

Acrylic & Wood Cake Toppers

Baking pans

Title

Frequently Asked Questions

If you can't find the answer, please contact us!

How long does delivery from the online shop take?

Orders received by 12 p.m. will be shipped the same day

Can I also pick up my online store order?

Yes, orders can also be collected in Münsingen/BE by arrangement.
Please remember to make an appointment beforehand. We do not operate a retail shop with fixed opening hours.

Can cookies, macarons & other pastries be shipped?

Cookies and macarons can be sent by post.
For cookies, we recommend sending the package with the additional service "fragile". The buyer bears the costs for this. Macarons are sent in a hard-shell box.
Cakes and desserts are excluded from shipping and must be picked up. 

Is there a minimum order quantity for cookies?

Printed cookies – whether with a logo, photo, or text – are available from a quantity of 12 pieces per design. For larger orders, we offer attractive bulk prices. Please note: All cookies are carefully handmade and individually packaged. For very large quantities of 1500 pieces or more, appropriate lead time should therefore be planned.

What is the minimum order quantity for desserts?

Desserts are available from a minimum of 10 pieces per variety and size – perfect even for small gatherings. For larger events, we offer complete dessert buffets and handle delivery and setup at your event location - Simply request a quote!

Is it possible to print your own designs on cookies or cake toppers?

Yes, of course! We are happy to print your own designs or photos on cookies or our fondant cake toppers. 

Is it possible to order printed cake toppers as a reseller (e.g. a bakery or confectionery)?

Yes, we also supply resellers such as bakeries and confectioneries. Printed cake toppers are available from 10 pieces per design. For larger orders, we offer attractive conditions and quantity discounts. Feel free to contact us to discuss the details in person.

How long do cookies, cakes, desserts & cake toppers last?

Cookies: approx. 4-5 weeks, stored dry in an airtight container.
Cakes: 2-5 days in the refrigerator, depending on the filling.
Desserts: 2-3 days in the refrigerator, depending on the type.

Fondant cake toppers: several months
Do not store fondant cakes or cakes with fondant toppers in an airtight container.

Which payment methods are accepted?

In the online shop, you can pay by credit card, TWINT, PayPal, or advance payment. Cakes & desserts must be paid for in advance.
 

Do you offer gift vouchers?

Yes, we offer gift certificates for all our products. They can be purchased in the online shop and sent immediately via email or printed out.

Title

Here you can see many examples and get ideas

Title